Frequent questions

We accept payment by card, Google Pay, Apple Pay and Shop Pay.

You will approximately have our garments at your home in a period of 4 to 6 business days.

Of course! In addition, we have at your disposal websites adapted to different European markets. If you need more information, go to https://www.storesnugly.com

We offer tracking of your order via email, informing you of all changes that occur. We still recommend that you have a user account to be able to access all the details about your order.

You can cancel your order within 12 hours from the moment it is placed. If you need to modify it, send us an email to snuglytheshop@gmail.com attaching the order number.

Unfortunately, you can only return those garments that have factory defects or if you have received the wrong order. If this is your case, contact us within 14 days through snuglytheshop@gmail.com , attaching the order number.

Although this rarely happens, we all make mistakes. If this has happened and you have received the wrong order, please contact us as soon as possible.

Contacting us is very simple. You can do it through our email snuglytheshop@gmail.com , Instagram direct messages or the contact page (put a link to the contact page and the insta).

If you don't want to miss any of our news and want to become part of the family, do not hesitate to enter your email or create a user account.